For the winning bidder and seller this is a time to celebrate! Here are some guidelines, pointing out the procedures for you to follow, after an auction.
What Happens Now?
Trade Away will notify all bidders via email, if you have won or lost the auction. The seller will receive the contact details of the winning bidder, and the winning bidder will also be notified of the sellers contact details.
In the seller’s ‘My Account’, the item will appear in ‘My Sold Items’ and the email address of the buyer will be displayed. (Just in case you lose it).
Payment & Delivery
If the item was listed to be delivered, the seller should send the goods to the buyer, once payment is received and cleared. If the items are being picked up, the exchange happens then and there. We ask you to both place feedback on the trade.
Enjoy Your Purchase or Sale!
We ask all buyers and sellers to place feedback about members they trade with. Other members can view this feedback to help them to assess whether a member is a reliable trader. To 'Place Feedback' go to your 'My Account Page' and clicking on the either 'My Sold Items' or 'My Purchases,' click on the 'Place Feedback' link relating to that listing. If you are not sure how to go about leaving feedback, read ‘Placing Feedback ' to find out more.
If your sale or purchase was via a BuyNow or Fixed Price method the same principles will apply as above.
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